SERVICE files for ALL Offices are in a new location

Because all office employees within the Service division are members of the ‘Service’ security group, you should have the ‘Service on HOU-FT-FILE’ or ‘V: drive’ already mapped in your Windows file explorer (with ‘This PC’ expanded as shown below).

Last night @ midnight, you may have received an invitation to view these files on Sharepoint. Please disregard and do not use that link. The V: drive is the only centralized location of service files moving forward. When moved into Azure next weekend, your V: drive will point there automatically. If you don’t see the V: drive, please reboot your computer. If you still don’t see it, here are instructions on how to manually map it until the group policy pushes to your machine(s):

1) Launch Windows File Explorer
2) Right-click on This PC
3) Left-click on Map network drive…

4) Select V: as the drive letter
5) Type \\hou-ft-file\service\
6) Click Finish



AUSTIN – Billy Arnold (Service Manager)

Old: FireTron Inc\AUS Shares\AUS Public\AUSTIN Office\INSPECTIONS, MONITORING, SERVICE (SharePoint)
New: \HOU-FT-FILE\SERVICE\AUSTIN (Houston Fileserver)
Status: In Progress…

Old: \HOU-FT-FILE\SAGEATTACH\SERVICE MANAGEMENT AUSTIN (SageAttach J: drive)
New: \HOU-FT-FILE\SERVICE\AUSTIN\OTHER (Houston Fileserver)
Status: Complete

Old: \AUS-FT-FS\Public\AUSTIN Office\INSPECTIONS (SageAttach J: drive)
New: \Hou-ft-file\service\AUSTIN\INSPECTIONS\From AUS-FT-FS_Austin Office_Inspections (Houston Fileserver)
Status: Complete

Old: \AUS-FT-FS\Public\AUSTIN Office\MONITORIING (SageAttach J: drive)
New: \Hou-ft-file\service\AUSTIN\MONITORING\From AUS-FT-FS_Austin Office_Monitoring (Houston Fileserver)
Status: Complete

Old: \AUS-FT-FS\Public\AUSTIN Office\INSPECTIONS (SageAttach J: drive)
New: \Hou-ft-file\service\AUSTIN\OTHER\SERVICE from \AUS-FT-FS_Public_Office (Houston Fileserver)
Status: Complete

Old: \AUS-FT-FS\Public\SERVICE (SageAttach J: drive)
New: \Hou-ft-file\service\AUSTIN\OTHER\SERVICE_from_AUS-FT-FS_Public (Houston Fileserver)
Status: Complete


HOUSTON – Damian McDuffie (Service Manager)

Location change of inspection & monitoring files:
Old: SharePoint > HOU Shares > SVC > Inspections & Monitoring (SharePoint)
New: \HOU-FT-FILE\SERVICE\HOUSTON\INSPECTIONS & \HOU-FT-FILE\SERVICE\HOUSTON\MONITORING (Houston Fileserver)
Status: Complete

Location change of all other service files:
Old: \HOU-FT-FILE\SAGEATTACH\SERVICE MANAGEMENT (SageAttach J: drive)
New: \HOU-FT-FILE\SERVICE\HOUSTON\SERVICE MANAGEMENT (Houston Fileserver)
Status: Complete


DALLAS – Amanda Callahan (Service Manager)

Location change of inspection files:
Old: \HOU-FT-FILE\SAGEATTACH\SERVICE MANAGEMENT DALLAS\INSPECTION REPORTS\ (SageAttach J: drive)
New: \HOU-FT-FILE\SERVICE\DALLAS\INSPECTIONS (Houston Fileserver)
Status: Complete

Location change of monitoring files:
Old: \HOU-FT-FILE\SAGEATTACH\SERVICE MANAGEMENT DALLAS\MONITORING AGREEMENTS & 5G UPGRADES\ (SageAttach J: drive)
New: \HOU-FT-FILE\SERVICE\DALLAS\MONITORING (Houston Fileserver)
Status: Complete

Location change of all other service files:
Old: \HOU-FT-FILE\SAGEATTACH\SERVICE MANAGEMENT DALLAS (SageAttach J: drive)
New: \HOU-FT-FILE\SERVICE\DALLAS\OTHER (Houston Fileserver)
Status: Complete


COLLEGE STATION – Trisha Pile (Service Manager)

Location change of service files:
Old: \HOU-FT-FILE\SAGEATTACH\SERVICE MANAGEMENT – COLLEGE STATION
New: \HOU-FT-FILE\SERVICE\COLLEGE (Houston Fileserver)
Status: Complete

Location change of Southwest Dispatch Monitoring files:
Old: SharePoint > AUS Shares > AUSTIN Office > Monitoring > –Southwest Dispatch > 2022/2023/2024
New: \HOU-FT-FILE\SERVICE\AUSTIN\MONITORING\TRISHA’S MONITORING FILES
Status: In progress…


VICTORIA – Brittany Steele (Office Manager)

Location change of all service files:
Old: \HOU-FT-FILE\SAGEATTACH\SERVICE MANAGEMENT VICTORIA (SageAttach J: drive)
New: \HOU-FT-FILE\SERVICE\COASTAL\VICTORIA
Status: Complete


CORPUS CHRISTI – Tangy Haliburton (Office Manager)

Location change of all service files:
Old: \HOU-FT-FILE\SAGEATTACH\SERVICE MANAGEMENT CORPUS (SageAttach J: drive)
New: \HOU-FT-FILE\SERVICE\COASTAL\CORPUS
Status: Complete

Location change of ‘Service Contracts’ files found on SAGEATTACH (J: drive)
Old: \HOU-FT-FILE\SAGEATTACH\SERVICE Contracts (SageAttach J: drive)
New: \HOU-FT-FILE\SERVICE\OTHER\SERVICE Contracts
Status: Complete

Location change of ‘Duplicate Service’ files found on \HOU-FT-FILE\Service\Service\
(These are all most likely duplicates of files before they were migrated to SharePoint back in 2022)
Old: \HOU-FT-FILE\SAGEATTACH\Service\Service (SageAttach J: drive)
New: \HOU-FT-FILE\SERVICE\OTHER\Duplicates_Before_Sharepoint_Migration (Houston Fileserver)
Status: Complete


iProtection Systems – Amanda Callahan (Dallas Office Manager)

Location change of iProtection Systems – Common Files (J drive)
Old: https://firetron.sharepoint.com/sites/iProtectionSystems-CommonFilesJdrive (SharePoint)
New: \HOU-FT-FILE\SERVICE\IPS\COMMON (Houston Fileserver)
Status: In progress…

Location change of iProtection Systems – G Drive Archive
Old: https://firetron.sharepoint.com/sites/iPS_G_Drive_Archive (SharePoint)
New: \HOU-FT-FILE\SERVICE\IPS\G Drive Archive (Houston Fileserver)
Status: In progress…

Location change of iProtection Systems – Management Files
Old: https://firetron.sharepoint.com/sites/iProtectionSystemsManagementFiles/Shared%20Documents/Forms/AllItems.aspx (SharePoint)
New: \HOU-FT-FILE\SERVICE\IPS\Management Files (Houston Fileserver)
Status: In progress…